1. What makes your custom leather furniture special? Our custom leather furniture is crafted with meticulous attention to detail and precision. We tan each hide to ensure durability and luxurious aesthetics. Each piece is handmade by skilled artisans, allowing you to customize every aspect, from the color to the stitching, creating a unique piece that perfectly suits your style.

2. How do I order a custom leather chair, sofa, headboard, cushion, or accessory? Ordering your custom leather furniture is easy. Simply browse our website, choose the furniture type you want, and select the "Customize" option. Follow the step-by-step process to choose the leather type, color, stitching, and any additional features. Once you're satisfied with your customization, add the item to your cart and proceed to checkout.

3. Can I request samples of leather before making a decision? Yes, we understand the importance of choosing the right leather for your furniture. We offer leather samples upon request, allowing you to feel the texture, assess the color, and make an informed decision before placing your order.

4. How long does it take to receive my custom-made furniture? The production time for custom leather furniture varies depending on the complexity of your order. Typically, it takes between 14/16 weeks from the date of order placement to delivery. We will keep you updated on the progress of your order, and our customer service team is always available to assist with any queries.

5. Can I make changes to my order after it's been placed? Once your order is confirmed, changes may be limited. However, if you have any specific requests, please contact our customer service team as soon as possible. We'll do our best to accommodate your needs.

6. What is your return policy for custom-made furniture? As each piece is custom-made to your specifications, we do not accept returns unless there is a manufacturing defect or damage during transit. Please thoroughly review your order before confirming to ensure all details are accurate.

7. Do you offer a warranty on your custom leather furniture? Yes, we stand behind the quality of our craftsmanship. We offer a 5 year warranty on frames, 5 years on all padding and foam, and a limited lifetime warranty on leather. If you encounter any issues, please contact our customer service team, and we will work to resolve the matter promptly.

8. Are international orders accepted? Yes, we do accept international orders. Please note that shipping costs and delivery times may vary based on your location. Contact our customer service team for more information on international shipping.

9. How can I contact customer support for further assistance? Our customer support team is ready to assist you. You can reach us through the "Contact Us" page on our website, where you'll find email and phone contact details. We strive to respond to inquiries promptly and provide the assistance you need.

Feel free to contact us with any additional questions or customization requests!